Refunds and the 60-day guarantee

Phytomem One comes with a 60-day money-back guarantee. The seller's wording is short: try it for 60 days, and if you are not completely satisfied, contact them and they will refund your purchase.

Who handles a refund

The seller of Phytomem One issues refunds, not phytomem-us.com. We never take payment, so we have nothing to refund and no access to your order.

How to ask

1. Find your order confirmation email and note the order number.
2. Contact the support address or phone number given in that email within 60 days of buying.
3. Follow any return instructions they send, and keep proof of postage if bottles go back.

Worth knowing

The 60 days run from your purchase. If you are close to the deadline, send your request first and sort out the details afterwards. The terms shown on the checkout at the time you ordered are the ones that govern your purchase.

Stuck? Email contact@phytomem-us.com and we will point you to the right contact.